01 / PRIMARY CARE
For every chapter
of their health.
A registered care model with its own templates, visit types and codes. SOAP, H&P and preventive templates, E/M codes and common ICD-10 diagnoses seeded.
Explore primary care FOR THE PRACTICE YOU’RE BUILDING
More room for
the human side
of care.
You bring the care. We bring it all together.
One connected EMR for independent primary care and behavioral health practices. From the first appointment to the final note—and everything in between.
No setup fee. No contract. A real person to help.
Card required. Cancel before your 7-day trial ends to avoid charges.
Usage allowances and taxes apply. See the published rates.
From $228/monthEverything clinical included.
$149 platform + $79 provider. E-prescribing extra.
$149 platform + $79 provider. E-prescribing extra.
Built around the way you care.
Your practice. Connected.Charting · Scheduling · Billing
✓ HIPAA BAA with every practice✓ EPCS-certified e-prescribing✓ Unlimited patients & admin staff✓ Month to month. Always.
INDEPENDENT, TOGETHERDifferent ways to care.
Different ways to care.
The same need to connect.
Whether you’re caring for the whole person or helping someone find their way forward, your EMR should feel like it belongs in your practice.
For every chapter
02 / BEHAVIORAL HEALTH
For the conversations
that move care forward.
Psychiatry, therapy and counseling. SOAP, DAP and BIRP notes, PHQ-9 and GAD-7 scored and trended in the chart, a preloaded psychiatric code set and EPCS e-prescribing. Behavioral health is where Penna started, and remains our deepest model.
Explore behavioral healthONE PRACTICE. ONE CONNECTED PLATFORM.Less jumping between tools.
Less jumping between tools.
More being here.
The practical things your practice runs on, thoughtfully brought together.
THE CLINICAL SIDE, CONNECTEDYour patient’s story.
Your patient’s story.
All in one place.
Specialty templates, outcome measures and AI note assistance help bring the details together. You review. You sign. Always.
- Templates that fit your specialty
- AI assistance for your draft
- Outcome measures in the chart
Real product screens. Select a tab, then click the screen to see it full size.
ALSO PART OF YOUR DAY
Patient portal · Secure messaging · Forms · Dictation · Fax · Reporting
What's included
Everything in the platform. Nothing à la carte.
One clinician, one price. Every card below is in the $149 platform and $79 seat, not a line item.
Charting & AI notes
Note templates shaped to your specialty, with an assistant that tightens and reformats your draft. You review, you sign, always.
In the platformMeasurement-based care
Screening instruments and outcome measures on a cadence you set, auto-scored, banded and trended in the chart so progress is visible.
In the platformScheduling, reminders & telehealth
Self-scheduling, recurring visits, email and text reminders, and one-click encrypted video from the appointment.
In the platformPortal, forms & messaging
Intake packets, consents and outcome measures finished before the visit, plus HIPAA-appropriate secure messaging.
In the platformInsurance billing
Real-time eligibility, electronic claims, claim status, payment posting and a prior-auth queue, with your code set preloaded.
In the platformDictation, fax & reporting
Medical dictation in the note, a dedicated fax number, and practice, clinical and billing reporting across every seat.
In the platformUnlimited patients and staff
No patient caps. Front-desk, billing and management users are unlimited and included in the platform price.
In the platformA signed BAA at signup
Penna is your business associate. The agreement is presented and signed during signup, before your account exists.
In the platformEPCS-certified e-prescribing
Prescribe from the chart, controlled substances included, with medication history attached. Only prescribers pay for it.
Add-on · $79 / prescriber / moA LITTLE LESS READING. A LITTLE MORE SEEING.
Get a feel for Penna.
Three short looks at a more connected practice. Hit play and take a moment.
A NEW CHAPTER, WITH SOMEONE IN YOUR CORNERChanging your EMR
Changing your EMR
is a big step.
You won’t take it alone.
You’ve built something personal. We’ll help you bring it with you.
Talk through your moveYour records come with you.
Import demographics, insurance and appointments as working records. Bring past notes and scans into the right chart as PDFs.
A clear plan before you commit.
We scope your export during the trial and put migration costs in writing. A straightforward patient-list import is included.
What moves, and how ↗Real people, from day one.
A free setup call, a guided checklist and human support. Monday–Friday, 8 AM–5 PM Central. Written guides and videos for every role. Patient-care-blocking issues are acknowledged within one hour during business hours; other questions receive a reply within one business day.
How we support you ↗GOOD CARE. CLEAR PRICING.Your practice is personal.
Your practice is personal.
Your price should be
straightforward.
Start with the platform. Add your providers.
Keep the freedom to grow at your own pace.
- Charting & AI note assistance
- Scheduling, telehealth & patient portal
- Insurance billing, dictation & fax
- Unlimited patients & non-clinical staff
- No setup fee. No long-term contract.
BUILD YOUR PRACTICE PLAN7 days free
$228/ month
For your practice + 1 provider
Practice platform$149/mo
Try Penna free for 7 days
Annual billing is 10× the monthly subscription price.
Card required. Cancel before your trial ends to avoid charges. Trial uses sample data; live transactions require paid activation.
What about usage allowances?
Monthly allowances: 15 eligibility checks, 25 claim submissions, 5 claim-status inquiries, 300 dictation minutes and 500 SMS reminders per provider; 1,000 fax pages per practice. Overages: $0.40 per insurance transaction, $0.15 per dictation minute, $0.02 per SMS and $0.06 per fax page. Applicable taxes are extra.
Where the limits are
Everything clinical is unlimited. Here's what isn't.
Insurance transactions, dictation, text reminders and fax cost real money at the other end, so instead of burying a markup in your subscription we set a monthly allowance and publish the rate past it.
| Every month | Monthly allowance | Past the allowance |
|---|---|---|
| Patients, appointments, notes, portal accountsCharting, scheduling, telehealth, forms, messaging, reporting | No limit | — |
| Front-desk, billing and management usersNon-clinician logins across the practice | No limit | — |
| Insurance eligibility checksReal-time benefits verification | 15 per provider | $0.40 each |
| Claim submissionsElectronic professional claims (837P) | 25 per provider | $0.40 each |
| Claim status inquiriesAutomatic follow-up on unpaid claims | 5 per provider | $0.40 each |
| DictationMedical dictation inside the chart | 300 minutes per provider | $0.15 per minute |
| Text message remindersAppointment reminders by SMS | 500 per provider | $0.02 each |
| Fax pagesSent and received on your dedicated number | 1,000 per practice | $0.06 per page |
| E-prescriptionsFor each seat with the e-prescribing add-on | No limit | — |
Allowances reset monthly and pool across the whole practice, including on annual plans: a light month for one provider covers a heavy month for another. Telehealth, charting, AI notes, email reminders and payment posting carry no per-use charges. A cash-pay practice pays the subscription and nothing else. Usage accrues visibly in the app, so you will never open an invoice you couldn't have predicted.
Full rate card, examples and pricing questions on the pricing page.
Compared
Compared with the EMR you're probably leaving
No competitor named. This is the pattern most practices describe when they call us.
| Penna | A typical EMR | |
|---|---|---|
| Contract | None. Month to month, cancel any time. | One to three years, often with auto-renewal. |
| Setup or implementation fee | None. | Frequently charged, sometimes in the thousands. |
| Price | Published: $149 platform + $79 per provider. | Quoted after a sales call. |
| Patients | Unlimited. | Tiered or capped. |
| Front-desk and billing users | Unlimited, included. | Charged per login. |
| Insurance billing | In the chart. Tools, not a percentage of collections. | Separate module, or a cut of what you collect. |
| E-prescribing | EPCS certified, $79 per prescriber. Non-prescribers never pay. | Bundled per practice whether or not you prescribe. |
| Telehealth and patient portal | Included. | Add-on. |
| Trial | Seven days free before the first charge. | Demo with a rep. |
Security & compliance
You're the covered entity. We take that seriously.
Penna operates as your business associate and signs a BAA with every practice at signup. Here's what that means in the product, plainly.
Encrypted, in transit and at rest
PHI is encrypted end to end; the app front end serves no patient data at all.
Append-only audit log
Creates, changes, signatures and disclosures are recorded where no code path can modify or delete them.
Roles enforced server-side
Clinical, billing and admin roles see different surfaces, checked on the server rather than hidden in the UI.
Uploads malware-scanned
Documents and inbound faxes are scanned before anything can be opened from a chart.
Backed up daily, restorable
Managed daily backups to versioned offsite storage, with a documented restore procedure.
No AI training on your data
AI drafts run in our own HIPAA-covered environment. Prompts and completions are never stored or used to train models.
BEFORE YOUR NEXT CHAPTERA few things
A few things
you might be wondering.
Have something else on your mind?
Let’s talkIs Penna a fit for my practice?
Penna is built for independent practices, with specialty workflows for primary care and mental & behavioral health. That includes solo clinicians and growing teams. Physical therapy is in development.
How does the free trial work?
Seven days, no setup fee. You create your secure account first, then build your plan, enter your practice details, review and sign your agreements, including the BAA, and add a card. The trial sandbox lets you try billing, e-prescribing, fax and SMS with sample data; live transactions begin with paid activation. Cancel before the trial ends and you're never charged.
What exactly is included?
Everything clinical: charting with AI note assistance, measurement-based care, scheduling with email and text reminders, telehealth, patient portal, secure messaging, forms, dictation, fax and reporting, with unlimited patients and unlimited front-desk, billing and management users. E-prescribing is the one add-on, priced per prescriber.
I'm a solo cash-pay practice. What do I pay?
$228 a month: the $149 platform plus one $79 provider seat. You never touch the insurance allowances, and if you don't prescribe you don't need e-prescribing, so that's your whole invoice.
Can I add and remove seats whenever I want?
Yes, any month. Add a provider seat when you hire, add e-prescribing when a prescriber joins, drop either when circumstances change. There's no contract and no repricing conversation.
Can you prescribe controlled substances?
Yes. Penna's e-prescribing is EPCS certified. Each prescriber completes the DEA-required identity proofing once and signs controlled-substance prescriptions with two-factor authentication; after that, controlled and non-controlled scripts go out from the same chart.
Can you migrate us from our current EMR?
Yes. Patient demographics, insurance and appointments import as working records from a CSV or spreadsheet export; prior notes and scanned records come across as PDFs filed to the right chart. We scope your export during the trial and put the cost in writing before you commit; a straightforward patient-list import is included.
What support comes with it?
A free setup call for every practice, a guided setup checklist in the app, written guides and videos for every role, and real people at hello@penna.health Monday to Friday, 8 AM to 5 PM Central. If patient care is blocked we acknowledge within one hour during business hours; everything else gets a reply within one business day.
How is patient information protected?
Penna signs a HIPAA Business Associate Agreement with every practice. The platform includes encryption in transit and at rest, server-enforced roles, malware scanning and append-only audit logs. AI prompts and completions are not used for model training. Read our security overview and Privacy Policy for more detail.
Make room for
what brought you here.
Your people. Your practice. Your next chapter.
Seven days free. Then from $228/month for one provider · No setup fee · No contractA person answers hello@penna.health, Monday–Friday, 8 AM–5 PM Central.
Business contact details only, please—no patient information.